How does Ordering and Delivery of Product work?

Will VanityFloors beat any other Quote I receive?

Do I pay for Shipping?

Does VanityFloors accept returns if I order too much material?

What if I don't order enough material and I run short?

Your prices are extremely low. Is your material first quality?

How do I clean my Carpet?

How do I clean my laminate Floor?

How do I clean my hardwood Floor?

How do I clean my Vinyl Floor?

How do I clean my Tiles?

What to Do When Spills Occur?

How does Ordering and Delivery of Product work?
It's simple. After you've made your selection, you make a deposit, and we'll take it from there. We accept phone and fax orders as well, if that's more convenient for you.

We are quick to respond and deliver. Normally, we'll have your order ready in 5 to 7 working days. You can come pick up your order, or sometimes we can arrange for the manufacturer to ship directly to the job site. And if you need a product even sooner, we have a large selection of "quick ship" products available. We can offer quick response because we buy direct.

There is no minimum flooring purchase.

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Will VanityFloors beat any other Quote I receive?
Vanity Floors will beat any local authorized competitor's first quality, non closeout written prices on identical merchandise.

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Do I pay for Shipping?
With some products we run free shipping offers, while on others the shipping charge may be extremely minimal. Usually with free shipping there is a minimum quantity to qualify.

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Does VanityFloors accept returns if I order too much material?
Make sure that what you have ordered is exactly what you want with regard to size, color, quantity and quality. Once we order the material it cannot be returned or cancelled.

Your signature certifies that your order is correct. This will be your signed contract.

If there are any questions please ask us before you order merchandise from us. We will be more than happy to discuss this further with you.

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What if I don't order enough material and I run short?
As we mentioned, this can be avoided by proper measuring. If you should come up short, we would ship you what you needed and only charge you our cost on the freight. If you need help on ordering please check our calculator Section.

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Your prices are extremely low. Is your material first quality?
All of the material we sell is first quality and comes to you in the original manufacturers' packaging. We do not deal in second quality or defective products.

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How do I clean my Carpet?
Carpet's worst enemies include dust, moths and soot. Dust wears through the material over time and can make large holes. Carpets are cleaned using either a vacuum cleaner or brush in the direction of - never against - the pile. If the rugs are older use a vacuum cleaner not more than twice a month at low speed. A warning to vacuum cleaner users: only vacuum the pile of the rug, not the delicate fringes. The fringes will not last long if a vacuum cleaner is used on them regularly. Use a vacuum cleaner with a built-in 'beater' on the back of the rug every six months for removing ground-in loose fibers, sand, and grit.

If you decide to wash your carpet, test the colors on a small portion - a corner - for fastness, first with a dry, and then with a wet cloth. If the color does not bleed, use only the finest, gentle soap flake. Detergents or chemicals of any kind should not be used. They reduce the fat content and therefore the luster and the durability of the wool.

To freshen color, add a very small quantity if wine vinegar to the last rinse.

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How do I clean my laminate Floor?

• Use felt pads, or wide based casters underneath all chair and furniture legs.

• When moving heavy objects across the floor always use extra care and place walk off mats by all exterior doorways.

• Vacuum your floor regularly using soft brush attachments and wipe with a damp cloth or mop when needed.

• Do not polish or wax these floors.

• Never try to refinish or sand a laminate floor.

• Do not use steel wool or any harsh abrasive cleaners on the floor.

• For additional care procedures always refer to the manufacturer's care and maintenance instructions and recommendations.

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How do I clean my hardwood Floor?
By following a few simple rules today, you can minimize the need for repair and refinishing tomorrow:

Dirt, grit and sand act like sandpaper to scratch, dent and dull hardwood floors. Place floor mats at entrances to trap dirt. Sweep, vacuum or dust mop at least weekly.

SWEEPING - Brooms with fine, exploded ends trap dust and grit effectively.

VACUUMING - Use a brush attachment. Do not a vacuum with beater bars because this can cause dents in your floor's finish. Canister vacuums with special bare floor attachments are the surest way to get rid of all the dirt and dust.

DUST MOPPING - Use a dust mop with a 12-to-18-inch cotton head. Check with the flooring manufacturer if a mop treatment is to be used.

WATER and other standing liquids can damage a floor's finish. Standing water can warp a finished floor. Starting at the edge and working toward the center, wipe up spills, pet accidents and other mishaps when they happen.

FURNITURE should be moved by lifting, not dragging. Felt contacts under furniture legs are a good idea to help prevent scratches in routine use.

SUNLIGHT can cause discoloration over time. Close curtains and blinds or add sheer drapes to protect a hardwood floor from intense UV rays.

SHOES with exposed nails and heel supports will dent any floor.

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How do I clean my Vinyl Floor?

• Vacuum regularly to remove grit and sand. Wash your floor occasionally with the manufacturer's recommended floor cleaner, such as Armstrong's Once 'n Done No Rinse Cleaner, or Mannington's Award Cleaner.

• Wipe up spills immediately. If needed clean with the manufacturers recommended cleaner. You can also clean with Luke warm water and clear ammonia.

• If you floor becomes dull looking you may need to add the manufacturer's recommended floor polish to restore the original gloss level. First, try cleaning with Luke warm water and clear ammonia to see if there is a film on your floor causing the dullness.

• Never use abrasive cleaners, soaps, paste waxes, or solvents on your vinyl floor.

• Place non-staining, walk-off mats at every outside entry to your room. This will help keep sand and grit from being tracked on to your floor.

• When moving heavy objects across your floor place plywood or underlayment sheets down first and move the object over the plywood sheets.

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How do I clean my Tiles?
Clean your tile & grout using warm water and a clean nonabrasive cloth sponge or mop. Use a neutral cleaner that is specially formulated for ceramic, porcelain tile & grout to help remove soils that sweeping, dusting, vacuuming or damp mopping leave behind.

Do not use ordinary household cleaners, as you may degrade the sealer that was applied to the grout to protect against stains. This includes not using acidic or alkaline cleaners, bleach, abrasives or ammoniated cleaners.

Vacuum or dust frequently using a clean non-treated dry dust mop. Sand, dirt, and grit may scratch your tile or build-up on your grout joint leading to discoloration. Mats or area rugs inside and outside an entrance will help minimize the potential damage from these particles.

Damp mop your tile floor with a diluted solution of neutral cleaner. Try to stay off the floor until it is completely dry, as wet tile floors may be slippery.

 
GROUT CARE:
Once the tile has been cleaned and dried (shortly after installation) grout joints should be treated with a silicone sealer. Grout is porous and sealing it at this time will simplify maintenance in the future. (Epoxy grouts do not require a sealer). It is recommended that you apply a sealer at least twice a year for maximum stain protection.

 
Heavy duty cleaning:
Neglected or heavily trafficked tile may require more intensive cleaning. Glean glazed wall tiles with a scouring powder or all purpose cleaner applied to a non metallic pad. Rinse and wipe dry. For glazed floor tiles, use a commercial tile cleaner, or apply a strong solution of an all purpose, non oil based cleaner or scouring powder paste. Let stand for five minutes, brush and scrub. Then rinse with clean water and wipe dry.

For heavy duty cleaning of unglazed wall tiles, make a paste of scouring powder. Apply to surface and let stand for five minutes. Scour with brush, rinse and wipe dry. Unglazed floor tiles can be cleaned in the same manner. Though a small brush is suitable for most floors, you may want to use a scrubbing machine for large areas.

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What to Do When Spills Occur:
Grout Etching
Ceramic and porcelain tile is usually impervious or highly resistant to staining. However, grout may be a different story. Substances that are highly acidic, such as orange juice, coffee, vinegar, wine, tomato-based products, mustard and many soft drinks will most likely leave an "etch," a chemical reaction that may leave a dull area or mark. Properly sealing the grout will give you time to wipe up a spill to avoid staining, but it cannot prevent etching. In addition, ordinary household cleaners with colored dyes or those containing bleach, ammonia or abrasives are not recommended for ceramic, porcelain tile & grout. They may damage the surface and likely degrade the sealer that is applied to the grout, which provides stain protection.

Food Spills
Scoop up food with a plastic spoon. Blot with a dry white cloth. Spray the area with a neutral cleaner and wipe off excess with a clean cloth.

Liquid Spills
Blot up the excess with a clean, dry cloth. Then clean the area with a ph-balanced cleaner and wipe off excess with a clean cloth.

Mud
Let the mud stain dry completely. Remove dried mud with a soft plastic nylon brush. Spray affected area with a neutral cleaner and wipe off excess with a clean cloth.

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